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Privacy Policy

We understand and respect the importance of our customer's privacy and believe in collecting information which you provide us voluntarily. We ask you for personal information in a variety of circumstances such as when you make a reservation or purchase something from our website or through our customer service team - by email, letter, fax, or on phone. The other ways through which we gather information is when you register with us, subscribe to our newsletter, enter competitions or register for promotions or when you take part in surveys or provide us with feedback. We collect this information to ensure that your travel arrangements run smoothly and according to your requirements.

We may also collect information about your visit to our website through your browsing activities which includes the pages you browse and products and services viewed or booked for example. This helps us to better manage and develop our offers and to provide you with better products and services tailored to your individual interests and needs. We may use this information to measure the entry and exit points of visitors to the Site and respective numbers of visitors to various pages and sections of the Site and details of searches performed.

Users who have subscribed to our e-mail service or visitors purchasing products on the Site will receive promotional mailings and e-mails from our partner companies. Your personal details will not be passed to any other third parties except where necessary to process your booking or enquiry.

We take full responsibility and make sure that proper security measures are taken to protect your information. According to the requirement we need to pass on the information to the relevant suppliers of your travel arrangements such as your authorized travel service providers, airlines, hotels, transport companies etc. In certain situations the information may also be provided to security or credit check companies, customs/immigration if requested by either or as required by law.

We provide you with the option to specifically choose the promotional marketing communications you wish to receive from us. If you choose not to receive any of the promotional email services that we provide then we will only send you email that relates to a specific travel purchase.

Our partners
We have reputable third parties working with us as our partners to offer our members and site visitors a variety of products and services. Although we only work with highly regarded third parties, our business partners may have different privacy policies and practices than us. We would encourage you to review our business partners' privacy policies to further understand their procedures for collecting, using, and disclosing your information.

Financial Privacy
Flyblue Travel does not keep your financial information in file or any other medium of storage. We do not store any kind of financial information of the customer e.g Credit cards, Debit cards or any other card details.